Effective Date: July 10, 2026
Adventure Aviation Inc. respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, complete a form, communicate with us, or use our services.
This policy applies to information collected through our website and related online services. It may also apply when you contact us about flight training, Discovery Flights, charter services, aircraft maintenance, employment, accommodations, or other services offered by Adventure Aviation Inc.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name
- Email address
- Phone number
- Mailing address
- Preferred contact method
- Information about your flight training goals
- The aviation service or program you are interested in
- Your preferred location, schedule, or start date
- Questions or comments submitted through a form
- Information included in an employment application or résumé
- Parent or guardian information when appropriate
- Payment or billing information when a payment service is available
- Any other information you choose to provide
Please do not send medical records, passport information, pilot licence documents, or other sensitive documents through a general website form unless we have asked you to use an approved method.
2. Information Collected Automatically
When you visit our website, we and our service providers may automatically collect information such as:
- Your Internet Protocol address
- Browser and device type
- Operating system
- General geographic area
- Pages viewed
- Links or buttons clicked
- Time spent on the website
- Referring website or advertisement
- Date and time of your visit
- Cookie, device, or advertising identifiers
We use this information to operate the website, understand how visitors use it, improve performance, protect the website, and measure our advertising.
3. How We Use Your Information
We may use personal information to:
- Respond to questions and website form submissions
- Contact you about flight training or other aviation services
- Help you select an appropriate training program
- Schedule Discovery Flights, meetings, training, or services
- Process registrations, applications, bookings, or payments
- Provide flight training, charter, maintenance, accommodation, or related services
- Maintain customer, student, and business records
- Respond to customer service requests
- Review employment applications
- Improve our website, services, and customer experience
- Measure website traffic and advertising performance
- Understand which advertisements or content lead to inquiries
- Detect fraud, spam, misuse, or security threats
- Meet legal, regulatory, insurance, safety, and recordkeeping requirements
- Send marketing communications when we have your consent or are otherwise permitted by law
We will only collect and use personal information for purposes that are reasonable and connected to our operations.
4. Website Forms
When you complete a form on our website, we use the information to respond to your request and provide information about the service you selected.
Submitting an inquiry form does not automatically subscribe you to general marketing messages unless:
- The form clearly explains that you are subscribing
- You actively choose to receive marketing
- We have another lawful basis for contacting you
We may still contact you to answer your inquiry, provide requested information, or follow up about the service you asked about.
5. Advertising, Analytics, and Tracking Technologies
We may use analytics, advertising, cookies, pixels, tags, and similar technologies to:
- Understand how people find and use our website
- Measure website traffic and form submissions
- Measure the performance of advertising campaigns
- Determine whether an advertisement resulted in an inquiry
- Improve our website and marketing
- Show relevant Adventure Aviation advertising on other websites or platforms
Advertising and analytics providers may collect information such as your IP address, device information, browser activity, page visits, advertisement interactions, and online identifiers.
These providers may process information according to their own privacy policies. You may be able to limit advertising cookies through our website’s cookie settings, your browser settings, or the privacy settings offered by the advertising platform.
6. Cookies
Cookies are small files stored on your device when you visit a website. We may use:
Essential cookies to operate the website, protect forms, and provide requested features.
Analytics cookies to understand website traffic, visitor behaviour, and website performance.
Advertising cookies to measure advertisements and provide more relevant marketing.
You can block or delete cookies through your browser settings. Some parts of the website may not work properly when cookies are disabled.
Where required, we will request your consent before using non-essential cookies.
7. Marketing Communications
We may send promotional emails or electronic messages when you have provided consent or when we are otherwise permitted to do so by law.
Our marketing messages will include information identifying Adventure Aviation Inc. and a way to unsubscribe.
You can unsubscribe by:
- Selecting the unsubscribe link in an email
- Following the instructions included in a text message
- Contacting us directly
Unsubscribing from marketing does not prevent us from sending messages needed to respond to an inquiry, manage a booking, provide training, deliver a service, or communicate about an existing business relationship.
8. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers that help us:
- Host and maintain our website
- Store and process website form submissions
- Provide email and communication services
- Process payments
- Manage customer or student relationships
- Measure website and advertising performance
- Protect our systems and prevent fraud
- Provide professional, insurance, accounting, or legal services
These providers are only given the information reasonably needed to perform their services.
We may also disclose personal information:
- When required or permitted by law
- To respond to a court order, warrant, or lawful government request
- To meet aviation, safety, insurance, or regulatory requirements
- To investigate fraud, security threats, or unlawful activity
- To protect Adventure Aviation Inc., our customers, students, staff, or the public
- As part of a business sale, merger, financing, restructuring, or transfer of assets
9. Information Stored Outside Canada
Some website, email, analytics, advertising, payment, or cloud service providers may store or process information outside Canada.
When information is processed in another country, it may be subject to the laws of that country and may be available to courts, law enforcement, or government authorities under those laws.
We take reasonable steps to select service providers that use appropriate privacy and security practices.
10. Data Retention
We keep personal information only for as long as reasonably needed to:
- Respond to your request
- Provide our services
- Maintain customer, student, employment, or business records
- Meet legal, aviation, tax, accounting, insurance, safety, and regulatory obligations
- Resolve disputes
- Protect our legal rights
When information is no longer required, we will take reasonable steps to delete, destroy, or anonymize it.
11. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
These safeguards may include:
- Access controls
- Password protection
- Website security tools
- Secure hosting
- Software updates
- Staff procedures
- Restricted access to personal information
No website, email system, or electronic storage method is completely secure. We cannot guarantee that information transmitted online will never be accessed, disclosed, altered, or lost.
12. Students Under the Age of Majority
Some people interested in flight training may be under the age of majority.
When appropriate or required, we may request the involvement and consent of a parent or legal guardian. We may also collect a parent or guardian’s name and contact information to manage inquiries, registration, training, payments, or related communications.
13. Your Privacy Rights
Depending on the circumstances and applicable law, you may have the right to:
- Ask whether we hold personal information about you
- Request access to your personal information
- Ask us to correct inaccurate or incomplete information
- Withdraw your consent to certain uses of your information
- Ask questions about how your information is collected, used, or shared
- Make a complaint about our privacy practices
Consent may be withdrawn subject to legal, contractual, regulatory, safety, or recordkeeping requirements. Withdrawing consent may affect our ability to provide certain services.
We may need to confirm your identity before completing an access or correction request.
14. Third-Party Websites
Our website may contain links to third-party websites or online services.
Adventure Aviation Inc. is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website practices, technology, or legal obligations change.
The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
16. Contact Us
Questions, requests, or complaints about this Privacy Policy can be directed to:
Privacy Officer
Adventure Aviation Inc.
11021 123 Street
Grande Prairie, Alberta T8V 7Z3
Email: info@adventureaviation.ca
Phone: 780-539-6968
Adventure Aviation Inc. also operates from:
9919 Terminal Road
Fort St. John, British Columbia
